We understand that not every online order is going to be a perfect fit. We accept returns and exchanges on all products within 14 days of receipt. All items must be returned in undamaged, unaltered, and unused condition with the original packaging included. Items that have been used by your pet or are damaged through normal wear and tear are not eligible for returns.
To initiate a return or exchange an item, simply send us a message here and we'll email you back with the step-by-step return instructions. Please note: The customer is responsible for the cost of shipping on returns and exchanges.
